Return & Refund Policy
Last updated: May 18, 2026
Our Commitment to You
Your satisfaction is our priority. Here's how we handle returns and refunds.
Digital Products
Our digital wedding invitations are delivered electronically and are therefore non-refundable once the download process has begun or the invitation has been shared. Since digital products are non-tangible, they cannot be returned or exchanged.
Please review your digital invitation carefully before sharing or downloading. We recommend previewing your invitation thoroughly before finalizing your order.
Print Services
For printed invitations and related products, we offer the following return and refund policy:
- ✓ Quality issues: Contact us within 7 days with photos
- ✓ Order errors: Contact us immediately
- ✗ Change of mind: Not eligible for refund
Subscription Services
For our subscription services:
- • You may cancel anytime through account settings
- • Retain access until end of billing period
- • No refunds for unused subscription periods
Requesting a Refund
Follow these simple steps to request a refund
Provide Details
Include order number, purchase date, and reason for refund
Review Process
We'll respond within 3-5 business days with next steps